Senior Business Analyst

The Role

If you are a digital innovator who is eager to deliver ambitious omnichannel strategies, we can offer you an unrivalled opportunity to accelerate your career in a fast-growing part of our global team. You will have the opportunity to work across a full digital and omnichannel technology stack, and to advise one of the world’s largest pharmaceutical brands on some of their most pressing challenges.
This role is part technology strategist, part business analyst and part product owner. It is a great opportunity to make a mark on an amazing brand and drive significant change across global marketing strategy, delivery and operations.
Responsibilities

• Implementing an omnichannel marketing strategy to drive personalised marketing

• Getting under the skin of existing business processes and operations

• Being the go-to-person for all technology knowledge for agency and client teams

• Taking the lead on designing and running engaging client workshops

• Undertaking requirements capture in a focused, structured way

• Managing solution prioritisation, ensuring stakeholders understand constraints

• Creating or contributing to the creation of business process models and workflows

• Performing technical audits of client infrastructure, teams and processes

• Delivering gap analyses against proposed technologies

• Defining vendor and platform recommendations

• Creating client presentations to communicate agency recommendations

• Creating design documentation and implementation / configuration recommendations

• Assisting technology and engineering teams to create the go-live product

• Maintaining a strong relationship with client stakeholders and technology specialists

Requirements

• Experience of working with Veeva CRM

• Experience of working with Adobe AEM, Adobe Campaign and other Adobe platforms

• A strong understanding of digital technology, systems integration and implementation

• Experience with omnichannel technologies including data platforms and automation

• An interest in digital innovation, emerging technologies and industry trends

• An interest in honing processes and evaluating new tools

• A background in a digital technology or business analysis

• Strong written skills for presentation and written report creation

• Strong client presentation skills (this is a client facing role)

• Previous consultancy, agency or corporate experience is preferred

• A background in the pharmaceutical industry is desirable

  
The Agency
Our client is an award-winning digital agency who transform relationships between brands and people, always looking to deliver deeply impactful work. They are famed for working with some of the world’s most celebrated global brands.
  
To be considered for this role, candidates must be eligible to live and work in the UK.
Whilst every effort is made to contact everyone who applies, due to a high number of applications we are unable to give individual feedback to those who are unsuccessful.