Account Manager

DMCG Global is seeking an Account Manager for an international creative communications agency. The position will be based in the Dubai.

Role summary (including, but not limited to):-

Client relationship management

Attentive to clients and communicates clearly, appropriately and professionally with them on a day-to-day basis
Proactive in gaining an understanding of a client's needs, expectations and challenges
Discuss and question all client briefs
Hold and manage client catch-up meetings/calls
Send out agendas pre-meeting and action reports immediately after meetings
Provide advice about potential cost implications for changes to the approved brief

Implementation and delivery

Knowledge and experience of the project life cycle
Manage small to medium sized projects and deliver on time, within budget and to brief
Awareness of resourcing levels
Accurate and timely submission of project schedules and clear communications around scope/resourcing changes

Internally

Together with AD/SAM write the client brief and supply all relevant background information for the project team
Confidently contribute to the creative process
Meet regularly with your project teams to ensure we deliver excellent client service (within identified and agreed timeframes, and approved budgets)
Ensure every member of the team knows what is expected of them and their timeline for delivery
Follow the workflow process, and ensure that T&Cs and Letters of Engagement are always signed

Behaviours

Be able to demonstrate:

Client Impact/relationship building: delivers effective client relationships and solutions leading to long-term, integrated relationships, drives the highest standard of work for clients at all times and develops the relationship beyond a project basis. Networks externally, with prospects and within Brunswick including participating at seminars and awards
Strong communication skills: presents effectively, reads room dynamics and responds appropriately, listens, questions, delivers clear and concise instructions/advice, both written and verbal
Efficient administration: strong organization, including the ability to prioritize, juggle multiple projects and delegate effectively
Internal contribution/leadership: contributes towards overall business plans, supporting business development and income generation, drives internal projects that make a difference, leads by example, is seen to be delivering, manages and nurtures team effectively, works collaboratively with others, works with everyone in the office equally well and actively promotes shared learning
Ideas generation: strives to problem-solve creatively and encourages and supports others to do so, delivers ideas (large and small) that change the business

Get in touch now to learn more about this great opportunity!