This senior management level lead role will oversee the development and management of the agency’s brand experience strategy and innovation offer, building on the agency’s deep expertise in retail and hospitality brand experience creation. You will strategically partner with clients and work together with creative teams to define and develop 360 brand experiences for ambitious brands.
Lead teams through gathering insight gathering, stakeholder engagement, insight strategy and brand experience idea definition
Lead facilitation of client and co-creation sessions, alongside creative teams
Guide and direct the insights team on assigned tasks/projects
Formulate the approach and proposals to strategic and creative challenges
Work with the insights and strategy team to embed a flexible and expert approach to different project types
Play a key role in pitches to new and existing clients
The role would suit a strong industry profile with proven expertise in target sector brand experience creation. You will have experience of growing a blue-chip client base. You will be entrepreneurial, business and brand literate who is an experienced consultant, facilitator and presenter
Beyond this, your competencies will be:
Forefront of retail and experience innovation
Excellent at both strategic definition and innovation
Inspires client trust and ambition
Strong communication skills
Exceptional planning, organisation, and attention to detail
Good judgement and decision making
Commercial, negotiation skills
Our client is a Brand Experience and Design agency based in London. They create end-to-end customer journeys with thoughtful human touches. They are a culturally curious team who provide deep insight and strategy to clients, brand positioning, innovation, and new-revenue model ideation, and brand experience design, blending physical and digital journeys.
To be considered for this role, candidates must be eligible to live and work in the UK.
Whilst every effort is made to contact everyone who applies, due to a high number of applications we are unable to give individual feedback to those who are unsuccessful.
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