Marketing and Communications Director

DMCG Global are looking for a Country Marketing and Communications Director to join a leading retail group in Saudi Arabia.
 
This position will be based in Riyadh, KSA.
 
Job Description

• Lead and drive the development and implementation of Marketing & Communications within the assigned in line with the overall MarCom strategy.
• Build a robust brand across all channels that understands its customers across the Country
• Oversee and execute initiatives for the branding strategy, while ensuring consistency in branding
• Contribute to the development and implementation of branding policies and guidelines for the brand in line with the Country requirements
• Deliver best in class customer experiences & build a customer obsessed culture by analysing customer needs and providing recommendations
• Lead and drive the design and implementation of customer experience programs across the Country
• Oversee the identification and development of customer service management best practice
• Develop brand communication strategy and plans for local country operations– while ensuring the alignment from key leaders and internal clients. Oversee execution of the plans, evaluates their success and report results.
• Drive & support business decisions and MarCom strategy development within the assigned Country based on customer insights utilizing innovative assessment techniques
• Oversee and lead the execution of creative projects across the Country to ensure that designs deliver a consistent look and feel and are in line with the set brand guidelines
• Oversee the development and implementation of on the job-training

Requirements:

• 15+ years in a similar position
• 5+ years in retail business is preferred
• Strong analytical and technical skills
• Project management
• Strong communicator and presentation skills
• Excellent organizational and time management skills