Senior Manager / Associate Director

DMCG Global is looking for a Senior Manager / Associate Director. You will be the overall project manager of accounts, responsible for managing consulting personnel, budgets and account profitability. You develop and grow new business in consumer / lifestyle space and offer strategic contributions to the overall development.

Responsibilities

Account Management

• Oversee and sign-off on all materials and reports for client submission

• Provide senior level oversight for client events and functions

• Serve as account lead, manage client contact and correspondence

• Provide accurate deliverables and budget estimates

• Manage and track client deliverables and budgets to prevent over-servicing and ensure account profitability

• Responsible for assembling the “best team” for client project or retainer

• Oversee media monitoring, compilation of media clippings and media pitching

• Manage and resolve any emerging issues around client or budget

• Build and cultivate relationships with the media and influencers

• Brief clients’ spokesperson ahead of interviews

Client Management & Strategy Counsel

• Provide client counsel, proactively build client trust and relationships

• Develop long-term strategic plans / recommendations for clients, ensuring alignment and integration with clients’ marketing and digital strategy and execution

• Develop senior-level client programmes including thought leadership campaigns, key messages and positioning

• Develop relationships with senior-level client contacts

• Position the agency as a strategic partner to the client

• Prepare recommendations to forestall or capitalise on emerging PR or industry issues

• Develop and present issues & crisis comm plans and strategies to clients

• Prepare comms programme or project evaluation reports at appropriate intervals

• Conduct periodic strategic comms programme reviews for clients and recommend adjustments if required

• Conduct media training of clients

Content Management

• Oversee and manage the quality of content development (writing skills, strategy), providing supervision

• Contribute to higher-level content (thought leadership, bylines, case studies, client or media endorsements, white papers, media roundtables, yearly planning, quarterly PR plans)

• Provide final sign-off for content

Team Work & Management

• Mentor Consultant-level members

• Look after professional and emotional welfare of team members and improve team dynamics

• Conduct and improve performance appraisals process

• Recruitment of new talent

• Conduct training and sharing sessions

Business Development & Management

• Identify organic business opportunities from existing clients locally and across countries

• Develop and cultivate leads for new business

• Lead in business development pitches, assemble pitch team, strategize for proposals and presentations

• Coach team members in business development skills

• Oversee new business (financial revenue) pipeline

• Support the MD in charting out business strategies identifying new growth areas and realizing set business goals

Send your CV our way if this role is for you!